FAQ
1. Do you sell real skulls?
Yes, we sell only Real Animal Skulls. All skulls in our collection are hand carved by extremely talented and professional craftsmen.
2. Can I order a skull with my own design?
Yes, we accept custom orders with any design of your choice.
It takes about 5-10 days to complete your order.
For more information please Contact Us.
3. What payment methods do you accept?
We accept the following forms of payment for online purchases: PayPal, Visa, MasterCard, American Express.
4. Is it safe to purchase on your web site?
Paying with your credit card is totally safe in our online store.
You should not worry about your private information – it is absolutely confidential. All the payment transactions will be processed by PayPal – the most trusted online payment solution on the web.
5. How is the skull packed for delivery?
Every skull is packed by hand in ultra strong materials and carefully transported to the shipping address you provide. Thus, you may be absolutely sure that your purchase will be delivered undamaged.
6. Do you ship Worldwide ?
Yes, we ship worldwide. We cooperate with world’s leading companies providing high-quality express deliveries within shortest possible terms. These companies are: UPS, EMS, TNT, FedEx, DHL.
7. How much does shipping cost?
Shipping costs $49.00.
8. How long does delivery take?
After receiving your order we need 3-5 business days to process it for shipment.
Once your order will be shipped, you will receive a shipping confirmation email with the tracking number of your package.
You can expect your order to be delivered within 7-14 business days.
9. Are there any problems importing animal skulls into my country?
All our skulls are cleaned thoroughly according to western taxidermy standards. And we provide all export documents for customs and agriculture department.
10. What to do if my skull was damaged in transit?
Please rest assured that we pack our skulls with the utmost care but sometimes they may be handled roughly on their way to you. In the event something arrives damaged – please Contact Us immediately and we will replace the item. We require an email with photographs of the damaged item and the shipping box.
9. What to do, if I don’t like the received skull?
We do our best to ensure maximum customer satisfaction by sourcing and delivering the best quality products at the best possible prices.
But if at any reason you are unhappy with our product you may return it within 14 days of delivery for a full refund (minus the shipping charges).
Product should be returned in the same condition as it was sent.
If you have any other questions, please feel free to Contact Us. We will be happy to help you.